Contact BookiePrice

Customer support

Email: support@bookiprice.com
Phone: 1800 266 543
Hours: 24 hours, 7 days a week
Response time: typically within 1 business day.

Complaints

For formal complaints, please use the dedicated complaints channel:

Email: complaints@bookiprice.com
Phone: 1800 266 543

See the full complaints process at /legal/complaints.

Postal address

BookiePrice Pty Ltd
ABN 38 642 901 173
Level 3, 91 Phillip Street
Parramatta NSW 2150
Australia

Responsible gambling support

If you need confidential help with gambling, the following services are free and independent of BookiePrice:

• Gambling Help Online — 1800 858 858 (free, confidential, 24/7) or gamblinghelponline.org.au.
• BetStop, the National Self-Exclusion Register — betstop.gov.au.
• Lifeline — 13 11 14.

Account closure

Account holders may close an account at any time by signing in and selecting Account > Close account, or by emailing support@bookiprice.com from the email address registered to the account. See /legal/self-exclusion for self-exclusion options.

Media enquiries

Media enquiries should be sent to support@bookiprice.com with the subject line "Media enquiry".

Language

BookiePrice provides customer support in English.

BookiePrice Pty Ltd · ABN 38 642 901 173 · Level 3, 91 Phillip Street, Parramatta NSW 2150, Australia · Licensed by the Liquor & Gaming NSW · Sports Bookmaker Licence No. 3207/2022/WB · 18+ only. Australian residents only. · Last updated: 2026-05-22