Contact BookiePrice
Customer support
Email: support@bookiprice.com
Phone: 1800 266 543
Hours: 24 hours, 7 days a week
Response time: typically within 1 business day.
Complaints
For formal complaints, please use the dedicated complaints channel:
Email: complaints@bookiprice.com
Phone: 1800 266 543
See the full complaints process at /legal/complaints.
Postal address
BookiePrice Pty Ltd
ABN 38 642 901 173
Level 3, 91 Phillip Street
Parramatta NSW 2150
Australia
Responsible gambling support
If you need confidential help with gambling, the following services are free and independent of BookiePrice:
- Gambling Help Online — 1800 858 858 (free, confidential, 24/7) or gamblinghelponline.org.au.
- BetStop, the National Self-Exclusion Register — betstop.gov.au.
- Lifeline — 13 11 14.
Account closure
Account holders may close an account at any time by signing in and selecting Account > Close account, or by emailing support@bookiprice.com from the email address registered to the account. See /legal/self-exclusion for self-exclusion options.
Media enquiries
Media enquiries should be sent to support@bookiprice.com with the subject line "Media enquiry".
Language
BookiePrice provides customer support in English.