Responsible Gambling charter

Last reviewed: 1 May 2026.

BookiePrice operates under the National Consumer Protection Framework for Online Wagering (NCPF) and the Northern Territory Code of Practice for Responsible Online Gambling. BookiePrice encourages customers to use responsible gambling tools and avoid betting more than they can afford.

Chances are you're about to lose. Most people who gamble lose more than they win over time. Set a deposit limit before you start. If gambling stops being fun, take a break. Help is free, confidential, and available 24/7 on 1800 858 858.

1. Pre-commitment deposit limits

At sign-up, customers are offered the option to set a deposit limit on a daily, weekly or monthly basis. Deposit limits can be managed from the account settings.

Decreases take effect immediately.
Increases are subject to a 7-day cool-off period. After the cool-off period, customers may be asked to re-confirm the higher limit. If the change is not confirmed, the existing limit remains unchanged.
Removing a deposit limit is treated as an increase and is subject to the same 7-day cool-off and confirmation process.

See our deposit limits policy for full operational details.

2. Activity statements

We send a monthly activity statement to your verified email address. It includes total deposits, total withdrawals, total amount wagered, total winnings/losses, and any bonus activity. Statements are also available on demand from your account.

3. Take a break

You can suspend your account for 24 hours, 7 days, 30 days or 90 days from your account. During a break we will not process deposits or take bets, and you will be removed from marketing lists. Withdrawals of cleared funds remain available.

4. Self-exclusion

For a single-operator exclusion, open Account > Self-exclusion. For a national exclusion across every licensed Australian online wagering provider, register with BetStop — the National Self-Exclusion Register. See our self-exclusion guide.

5. Marketing protections

We will not send marketing to customers who are self-excluded, who have opted out, who are in a deposit-limit cool-off, or who opened an account within the last 24 hours. We do not use bonuses or inducements to promote sign-up where state or territory law prohibits it.

6. Customer interaction

Our staff monitor account behaviour for signs of harm, including rapid deposit increases, late-night activity patterns and chasing-losses indicators. Where we identify these signs, we will contact the customer, suggest responsible gambling tools and, where appropriate, restrict the account. Our staff are trained under the NTRC code and complete annual refresher training.

7. Where to get help

Gambling Help Online — 1800 858 858, 24/7, free and confidential — gamblinghelponline.org.au.
NSW — GambleAware NSW, gambleaware.nsw.gov.au.
VIC — Gambler's Help, gamblershelp.com.au.
QLD — Gambling Help, qld.gov.au/gamblinghelp.
WA — Gambling Help WA, gamblinghelpwa.org.au.
SA — Gambling Help SA, gamblinghelpsa.org.au.
TAS — Gambling Help Tasmania, gamblinghelpline.com.au.
ACT — Gambling Support Service, canberra.relationships.org.au.
NT — Amity Community Services, amity.org.au.
Lifeline — 13 11 14.
National Debt Helpline — 1800 007 007.

8. Children and at-risk customers

Wagering is strictly 18+. We use document verification, address verification, and behavioural checks to enforce this. If you suspect an underage person is wagering on this site, contact integrity@bookiprice.com.